Infrastructure Engineering

Design, build and documentation for networks, servers, virtualization, identity and backup, by engineers who also have to support what they build.

Service: Infrastructure Engineering
Covers: Networks, servers and virtualization, identity, backup, monitoring and migrations
Serves: Onsite in New Mexico; remote engineering nationwide

What we engineer

Switching, routing, firewalls, VPN and Wi-Fi, segmented by function and risk.

Hypervisor clusters, storage and the workloads that run on them.

Directories, single sign-on, multifactor authentication and administrative access done properly.

Backup design, offline or immutable copies, and tested recovery procedures.

Central logs, alerting and health monitoring that someone actually watches.

Servers, mailboxes, file shares, directories and applications, moved with planned cutovers and rollback.

Assess Understand what exists, what’s fragile and what the business needs next.
Design Diagrams, addressing, security zones and a build plan you can review.
Build Implement to the design, in maintenance windows that suit you.
Validate Test failover, restores and access before calling it done.
Hand off Documentation, credentials in your vault and a walkthrough with your team.

Diagrams. Network, system and data-flow diagrams that match what was built.
Configuration records. The settings, and the reasons behind them.
Credentials. Administrative accounts stored in your password vault, not ours.
Runbooks. Step-by-step procedures for routine tasks and recovery.
Test results. Evidence that backups restore and failover works.

Do you work alongside our IT staff?

Yes. Many projects involve an internal IT person or team. We can design and build, or design and coach, whichever helps most.

Can you take over an environment someone else built?

Yes. We start with an assessment and documentation pass, then fix the highest-risk issues first.

Do you support what you build?

Yes, with the scope agreed in writing. Ask about ongoing administration when we talk.

Tell us what you’re planning or what’s been giving you trouble.